HBADA E3 Ultra Ergonomic Office Chair Futuristic(with Footrest)

I've owned a lot of chairs in my time, some of which cost thousands of dollars; the HBADA E3 Ultra is the most comfortable chair I have ever owned. The lower back support is the best. I would recommend this chair to my friends and family.

After my first review detailing the wrong product delivery, endless emails, and lack of real customer service, Hbada finally sent me a FedEx return shipping label. But here’s the new twist: they want ME to pay the shipping for their mistake—even though the chair box is 68 lbs and the error was entirely on their end.

So now, after weeks of waiting, countless photo uploads, and “we’re contacting the warehouse” excuses, the only way I can get my money back is if I pay for the heavy return myself. Combine this with their generic email replies, no customer service phone number, and a process that’s anything but "hassle-free", and it’s clear: Hbada expects their customers to absorb all the frustration and their own mistakes.

As of today, I’m still giving Hbada the benefit of the doubt before I take this story much further—publicly and legally. But this experience confirms what I’ve seen in other online complaints: If something goes wrong, you’ll be on your own to fix it, pay for it, and beg for a response.

Consider this a serious warning before you trust this brand with a large purchase.

I placed my order for the HBADA E3 Ultra Ergonomic Office Chair on August 14, and the chair arrived nearly two weeks later, on August 27—except it wasn’t the model I paid $665 for. That was the start of a bizarre saga involving endless emails, requests for photos (which I sent repeatedly to their satisfaction), and a steady stream of apologies but no actual solution.

Every time I asked for a return or refund, customer support told me they were “contacting their warehouse”—an excuse I’ve been hearing for more than a week now, with no final answer. It's now September 2, the wrong chair is still taking up space, and I haven't received a refund or clear instructions for returning it.

What makes this even more aggravating is the lack of a customer service phone number. All I'm left with is impersonal, generic emails, and the hope that someone (maybe a real person, maybe not) will one day step in and help. Their own website says returns are processed within a month, but at this rate, that claim is hard to believe.

I tried to remain patient and fair, but my time and trust have run out. I’m still giving Hbada the benefit of the doubt before I resort to a public commercial and online scandal or take legal action; however, my experience echoes the many complaints and criticisms I’ve found online. If you’re shopping for an ergonomic chair and reliable support, consider this review your fair warning.

I’ve been using the HBADA E3 Ultra Ergonomic Office Chair (Futuristic version with Footrest) for about a month now, and I can honestly say it’s one of the best investments I’ve made in my health and productivity.

I sit in my chair anywhere from 10 to 12 hours a day, and from day one, I felt the difference in my back. The support is phenomenal—especially in the lumbar area, which has always been a problem zone for me. The adjustability is top-notch: everything from the armrests to the headrest to the tilt and recline functions is smooth and intuitive. And let’s talk about that footrest—game changer. I didn’t know how much I needed it until I had it.

The chair has a futuristic, sleek design that actually looks good in my home office, and it feels incredibly sturdy. Whether I’m working, reading, or even taking a quick break reclined with my feet up, the E3 Ultra supports me in all the right ways.

If you’re spending long hours at a desk like I do and you’re tired of feeling sore and stiff, do yourself a favor and try this chair. My back thanks me every single day.

HBADA E3 Ultra Ergonomic Office Chair Futuristic(with Footrest)